Trump’s blunt advice to Cracker Barrel over rebrand sparks outrage
President Trump Calls for Return to Old Logo at Cracker Barrel
Former President Donald Trump publicly urged Cracker Barrel to revert to its classic logo, criticizing its recent rebranding effort. He suggested the company should acknowledge the mistake, based on customer feedback, and improve management to regain its popularity.
In a post on Tuesday, Trump emphasized the potential for the brand to regain success, stating, “They got a billion dollars worth of free publicity if they play their cards right. Very tricky to do, but a great opportunity,” and encouraged making Cracker Barrel a “winner again.”
Cracker Barrel, known for its Southern comfort food and nostalgic decor, recently overhauled its look by replacing traditional wooden accents with white paint and removing fan-favorites like Uncle Herschel from its logo. The change was met with widespread negativity, with many customers mourning the loss of the chain’s classic Americana vibe.
The company’s leadership attempted to soothe the backlash, promising to keep beloved features such as rocking chairs, fireplaces, peg games, and antiques, emphasizing that their focus remains on quality food. However, critics dismissed the apology as insincere, with one commenter remarking that Cracker Barrel “kicked Uncle Herschel to the curb” and is “paying the price.” Others accused the company of ignoring customer opinions and making leadership errors.
Adding fuel to the controversy, Trump criticized the rebranding efforts, including the logo changes and the predominantly white decor, suggesting that they do not address underlying problems like food quality and service. “Logo rebranding and tons of white paint are not going to fix that. Get rid of the SYSCO truck that pulls in with all that processed food and start cooking for real,” he commented.
Behind the scenes, some speculate that the chain’s decline was exacerbated by previous efforts, such as replacing wooden rocking chairs with rainbow ones to celebrate Pride. The company had announced a $700 million renovation of its restaurants last summer but continues to face customer dissatisfaction rooted in quality concerns.